For all the attention given to wearable devices, the focus on hardware and form factor misses the far more thrilling – and perhaps frigh..
In the months since the introduction of the Nike FuelBand and Google Glass, the global design and business community have exploded with sp..
Companies would do well to develop their own set of standards–a defined corporate culture that ultimately allows for greater flexibility a..
Businesses sit on data goldmines, but few leverage the data to improve customer service. In the end, the data about the customer you’re ta..
Sony is still a technological powerhouse with a massive R&D department, but things have changed. Today it’s not enough to build a killer t..
“Shrink it and pink it” has never been a legitimate approach to women-focused products, but it’s still common nonetheless. As consumer exp..
Struggling companies often look to momentary design solutions, but they won’t succeed unless they embrace internal change.
You Can’t Innov..
It may not be a silver bullet, but design thinking can yield results if companies manage their expectations and commit themselves to imple..
Despite all the noise to the contrary, empathy is still a creative agency’s most powerful tool.
Innovation Always Starts With Empathy; Lo..
This is a talk I put together in 2011 for the IxDA Interaction conference in Boulder, Colorado. And although I’m speaking at a design conf..
This is a talk from Ignite Portland in 2010, in which I attempt to convince an audience of skeptics that polymers are actually valuable, w..
Co-written with Steve McCallion, Executive Creative Director at Ziba
image: Holst Architects