ZIBA – The Gen Z Report
It’s tempting for brands to think of Gen Z as “like Gen Y, but more so”, but this would be a mistake. Not only is America’s current under-..
QUARTZ – Our online behavior is a design problem
1 Dec 2016
PORTLAND BUSINESS JOURNAL – Portland at a crossroads
21 Nov 2016
FAST COMPANY – How to Personalize Products Customers Actually Want
31 Oct 2016
DESIGN WEEK PORTLAND – Just Easy Enough
14 Sept 2016
HARVARD BUSINESS REVIEW – Too Many Executives are Missing the Most Important Part of CRM
24 Aug 2016
XPLANE Website
XPLANE is a strategic design and communication consultancy in Portland, Oregon, that does something almost unheard of: they help organizat..
Calm Technology
I co-wrote and edited a book for O’Reilly Media with Amber Case, renowned interaction design strategist and cyborg anthropologist. Calm Te..
CORE77 – The End of Product Failure
An explanation of three emerging technologies that take much of the potential risk out of product innovation.
The End of Product Failure – core77.com
Co-written with Chris Murray, Director of Industrial Design at Bresslergroup
“Designing Interactions” Masterclass
Long a global powerhouse in shipping, business and finance, Singapore has invested heavily in recent years to build its design-driven ..
WIRED – Millennials are Changing Product Design, for the Better
9 Feb 2015
Wearables That Work
A short talk presenting 10 insights about effective wearable technology, developed over the past decade by researchers and interaction des..