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GIZMODO – Why Bikes Make Smart People Say Dumb Things
An NPR reporter’s fumbled tweet exposes a hole in the debate about urban cycling.
Why Bikes Make Smart People Say Dumb Things – gizmodo..
MEDIUM – It’s Time to Talk About Service Design
Service Design may turn out to be the crucial creative discipline of the next ten years, but only if the organizations already practicing ..
WIRED – Uber learns about transparency the hard way
UBER’S MUCH-LOATHED SURGE-PRICING policy has prompted accusations of price gouging, market manipulation and worse. And all of it despite i..
WORKS THAT WORK – Portable Boundaries
A brief history of the “French barricade,” a piece of urban infrastructure that’s quietly transformed the balance of power between cities ..
FAST COMPANY DESIGN – Collaboration Lessons from a Bluegrass Jam
Companies would do well to develop their own set of standards–a defined corporate culture that ultimately allows for greater flexibility a..