Social media has made it easy for organizations to launch competitions, but too few consider how such efforts best align with their goals. (paywall)
Co-written with Charlie Brown and Robert Benedict at Context Partners, Summer 2018
“Designers are storytellers”, we’ve often heard, but rarely do we dig down into what th..
Great user experience is often integrative, bringing objects and apps, products and services, touch screens, wearables, voice interaction, data, sensors, etc. together into a seamless whole. In this environment, a design team that explores ideas visually and hands them off to a dev team is at a real disadvantage.
Design Technologists offer a way out of this trap, but only if they’re treated as a genuine source of creative problem solving, and not just a talented pair of hands.
Co-written with Emil Wasberger, Design Technologist at Topp
Creative workshops can build trust, and uncover ideas and design solutions you won’t find anywhere else — if you plan and lead them properly. Here are seven hard-won insights for making sure the outcome is worth the effort.
Co-written with Kajsa Westman, User Experience Designer at Topp
Drawing on lessons learned while writing an earlier article (“Just Easy Enough“), this ..
If Portland were a superhero, the city’s standard ultra-small blocks would be its radioactive spider bite or escape pod from Krypton: the ..
Designers and product developers have argued for years whether true innovation comes from new technologies or smarter insights. The answer is neither–and both. The most successful companies know how to strike the right balance.
Co-written with Chris Murray, Director of Industrial Design at Bresslergroup
As technology’s role in medicine grows, it promises to make therapies more effective through better use of data to shape treatment, or through long-term monitoring and follow-up. The modern wellness industry has already primed consumers to expect personalized experiences, whether it’s a personal trainer, a customized yoga session, or a wearable tracker calibrated to your vital signs and habits. As the line blurs between these services and traditional medicine, “personalized healthcare” appears not just attainable, but inevitable.
Co-written with Richard Whitehall, Partner at Smart Design
If you suggest there’s a housing crisis in the Bay Area or other major US cities, you’ll probably get a chorus of agreement. But suggest t..
We’re entering a new era of rhetoric. We hear daily that we’re living in a “post-fact” reality where politicians and press secretaries spo..
It’s early November in Portland, Oregon, and Dan Savage—probably America’s best-known sex-advice columnist—is standing on the stage of a f..
The internet has gotten meaner and less trustworthy, but there is hope. It could just be a design problem.
Whether we’re talking about ..